30 day free trial


Buy Now

starting from only $19.95



FAQs to help you use IsItUp more effectively

Are we missing a feature?

Need a feature IsItUp does not have or is an existing feature not working like you want? Contact us, we can help :

IsItUp Network Monitor News
October 12, 2018 version 8.69 improves dependency loop detection
Version 8.69 improves dependency loop detection. A dependency loop occurs when one or more monitors depend on each other. Currently, IsItUp detects dependency loops only when a device is actually being tested. The new feature tests for a dependency loop when a device monitor is being configured. This check is done when configuring an individual monitor as wells as with Bulk Update.

September 13, 2018 version 8.68 improves Drag and Drop
Version 8.68 improves the look and feel of the drag and drop operation. Drag and Drop now scrolls when you move the cursor above or below the device view. This allows you to drag one more devices to groups even if they are not currently in view. In addition, as you drag over a drop target, the name of the drop target is displayed as part of the drag and drop icon. This makes it easier to be sure you are dropping to the correct folder. In addition, a new cut and paste option was added to make it even easier to organize your groups.

New Graph Format

January 22, 2018 version 8.65 improves response time graph
Version 8.65 improves the graphing feature by adapting the graph to higher screen resolutions and improving the graphic layout. The example below shows the new format.

New Graph Format

April 25, 2017 version 8.53 adds a new SNMP Trap Receiver
Version 8.53 adds a new SNMP Trap Receiver Monitor to complement the existing SNMP Monitor. With this added feature, IsItUp now has a complete SNMP implementation. The new Trap receiver is high performance and can receiver thousands of traps per second. With this performance, IsItUp can handle the needs of organizations of all sizes. Complete functionality is provided to filter traps by Source Address, Generic Trap, Specific Trap, Enterprise OID and community string. In addition, one or more Variable Bindings can be configured for filtering as well.

SNMP Trap Receiver Monitor

October 6, 2016 version 8.51 adds a new user interface
Version 8.51 adds a completely new User Interface to make the over 85 dialogs and screens easier to use. Each dialog was redesigned with a new layout, color scheme, and on screen help text. In addition to the new User Interface, several new improvements where made to the Email Loop Monitor. The Email Loop Monitor sends out probe messages at user specified time intervals and waits for the remote email server to reply back. The remote account must have an auto forward setup to send the probe message back to IsItUp. As shown below, dynamic on screen help is generated automatically to guide you through the steps of setting up the auto forwarding on the remote email account.
EMail Loop Monitor

March 14, 2016 version 8.50 adds a new WMI Process Monitor
Version 8.50 adds a new capability to monitor the state of processes. It uses the Windows WMI technology to retrieve process statistics and can retrieve process information from both a local and a remote computer. You can choose between monitoring the actual number of processes, the total memory used, or the total CPU time used by all the process with the same name. The result can be compared with either a range or a constant and a user defined compare operation.  A wide range of compare functions are available including the typical mathematical operations such Less than, Equal to and Greater than. Below is a screenshot of the setup dialog for the monitor.
WMI Process Monitor
Benefits of monitoring a process including detection of a process crash, a runaway process using to much CPU time, and memory leaks.
January 22, 2016 Version 8.49 Adds new features to Bulk Update
A new feature was added to the Bulk Update Wizard to make it easier to navigate between pages in the wizard. Since the wizard now has seven pages, it can be cumbersome to step through so many pages to get to the one you want. Consequently, sidebar navigation was added similar to how the Monitor Creation Wizards work. As you can see from the partial screenshot of the Bulk Change Wizard with the Frequency and Dependency page displayed Bulk Change Wizard Navigation
There is a list of all the pages that make of the wizard along the left side of the dialog box. As you move your cursor from item to item in the list, the cursor will change to a hand similar to how a web page works. A single click on the link will navigate to the selected page. In addition, you can select the Finish link or button on any page to complete the bulk update. A sample scenario might be that a person wants to add an EMail alert to all the monitors. They would simply select the Bulk Update wizard from the Home tab on the main screen. The Bulk Change Wizard would be launched. Then they could click on the "Setup EMail Notifications" link to navigate to they "Setup EMail Notifications" page. Here they can create a new EMail notification or select one from a pre-configured template EMail alert. Finally, pressing the Finish button would add the alert to all of the monitors. If you only wanted to add the EMail Notification subset of the monitors, then you would click on the "Select Monitors" link first and then go on to add the EMail Alert.

December 16, 2015 Version 8.48 Adds new features to Bulk Update
The Bulk Update feature is used to make updates to more then one monitor at a time. A new feature was added to make it easier to select the group of monitors you wish to make changes to. With the new feature, you can select the monitors to be modified by groups or by monitor types . You can select one or more monitors by simply clicking on the monitor name, type(Ping,SNMP,Mail,etc) or group. The selection dialog is similar to the monitor selection dialogs used in other parts of IsItUp. Making the User Interface consistent makes IsItUp easier to learn and use. In addition to the monitor selection, a new feature was added to Bulk Update to make modifications to Executables and Sound alerts. The Executables and Sounds alerts are used to run any type of batch or executable file on monitor failure or recovery. A variety of parameters can be passed to the executable if desired.
November 23, 2015 Version 8.47 Adds a new feature to the Executables and Sounds alert.
A new up threshold option was added to the Execute a Batch or Exe file or play a sound alert. You can now set how many times a monitor has to test successful in order to trigger the alert. In addition, the User Interface has been changed to make it easier to add, modify and delete this alert type. Now all the alert types (email/SMS, Page, Executables and Sounds, Restart Services) work in a similar fashion. Since they now all work similarly, it easier to learn how to set them up.
November 9, 2015 Version 8.46 Adds a new database format to improve reporting and graphing
A new database format has been added so that reports can be run much more efficiently. Event log reports, Up Time / Down Time reports, and graphs are now run in separate threads so as not to interfere with the User Interface. Also many small changes were made to improve data reporting including response time for all monitor types, improved reporting for the DNS monitor and improvements to the setup for the EMail Loop Monitor.
Additionally, the optional periodic Email status message was converted to HTML for easier reading. The status message also had a new option added to list the names of the current devices down along with the number of devices up and down. A sample message is show below :

IsItUp Network Monitor
Software Solutions by Taro Software
IsItUp Device Status
Up 5
Down 3
In Maintenance 5
Total 13
Longest Downtime at Least: 0 Days 00 Hr 13 Mn 53 Sec
Down Devices:
Name Group
Central Server West Coast Office
EMail Server West Coast Office
Web Server Back Office
File Server Back Office
Print Server Back Office

April 29, 2015 Version 8.41 Adds new formatting for the Error Log View
The new formatting for the error log view makes it easy to quickly identify problems. Also, a new quick print function was added to the error view. Just right click with your cursor anywhere in the Error View window to display the Print menu.

Error log view

February 16, 2015 Version 8.39 Adds Jitter Statistics
Jitter plays an important role in the performance of your network especially if you use streaming, gaming, and Voice over IP protocols. IsItUp has added a new feature to the IP monitor that measures jitter. The results are displayed on the detailed view as show below and are available in reports as well: To monitor jitter, create a Ping Monitor for one or more endpoints in your network.(Click here for more information on how to setup a Ping Monitor) Then click on the setup button as shown below:

Ping Monitor for Packet Loss

This will launch the Setup Ping Parameters dialog.

Ping Sensor Setup

Here you can set the number of packets to send per test and how many must be successful before the test is considered successful.
January 5, 2015 Version 8.38 Adds Packet Loss Statistics
Packet loss statistics are an important part of maintaining your network’s health. Packet loss is particularly important to VOIP, gaming, and streaming media. You can easily monitor your network’s packet loss with a new feature added to the Ping Monitor Sensor. To Setup to monitor packet loss, create a ping monitor for one or more endpoints in your network. Then click on the setup button when creating or modifying a Ping Monitor sensor as shown below:
Ping Monitor for Packet Loss

This will launch the Setup Ping Parameters dialog.
Ping Sensor Setup
Here you can set the number of packets to send per test and how many must be successful before the test is considered successful. It is recommended that a large number of packets be sent per test to get a reasonable measure of packet loss. We suggest at least a 100 packets be sent per test for data only links and for VOIP links at least 1000. You may also want to increase the size of each packet to be similar to the normal load on your network. For example, if you wanted to be alerted to a greater than .1 percent packet loss, you would set the “Number of Ping attempts per test” to 1000 and the “Number of successful pings to be considered up per test” to be equal to 99.9 * 1000 = 999. Then setup an Email, SMS, or other alert as desired. Along with optional alerts, IsItUp keeps complete statistics both on packet loss and round trip time. As show below :
Packet Statistics

Both the maximum and minimum as well as standard deviation metrics are kept for packet loss and round trip time. This information is also available in reports and can be exported to a CSV file for further analysis if desired.
November 7, 2014 Version 8.37 Adds Email Alerting Templates
Email Alert Templates solve the problem of needing to reenter Email alerts for each device.  Along with Bulk Update, Email Alert templates offer a complete solution to adding, removing and editing your devices Email notification alerts.

The templates can be created from the configuration Tab as show below:

They can also be created when you are adding a device monitor or using bulk update for convenience.  This is described later. When you click on the Alert Template icon, the Alerting Template wizard is launched.  It starts with an introduction screen explaining how to use the feature.  This screen can be skipped by checking the Don’t show again checkbox:

Clicking on the Next button displays the Setup Email Notifications Templates screen.  This screen is similar to the Setup Email Notifications as part of the device monitor creation wizard.

It has the usually Add, Modify, and Remove buttons for managing alerts. More details are provided in How do I customize Email and SMS alert messages?

Templates can be added in both the Bulk Update and the create device monitor wizard. Since they both work similarly, the create device monitor screen will be described.  On the Setup Mail Notifications step of all the create device monitor wizards, there is an Add from Template button.  An example is shown below:
Clicking on the Add from Template button displays the Select Email Templates screen:

Here you can select one or more templates.  When you select OK, they will be inserted into the device monitor you are creating.  Because they are copied from the original template, you can make additional customizations to the inserted templates without changing your templates. There is also a Manage button on the Select Email Templates screen that launches the Alerting Template wizard described earlier so you can create a new template here if needed.

The Bulk Update wizard works similarly with an Add from Template button that launches the Select Email Template screen.


August 17, 2014 Version 8.35 Updates Bulk Change Wizard
A new feature to the Bulk Change Wizard was added  that allows more then one change to alerts, maintenance schedules and other options at a time. For example, you could add a new email alert to all of your devices and at the same time modify an existing one without having to rerun the wizard.
Aug 8, 2014 Version 8.34 Adds packet loss and normally down monitoring
Two new features were added to improve monitoring. The first feature adds packet loss tracking to the ping monitor. You can now specify the number of pings that must be successful during each test cycle for the test to be considered successful. For the example to the right, the number of pings per test is 4 and the number of pings required for success is set to 3. This is equivalent to a 25 percent packet loss tolerance. To get finer resolution, just increase the number of pings per test and adjust number pings required for success accordingly. The defaults for this feature can be set as part of the "Program options" on the configuration tab or they can be set individually by clicking on the "Settings" button on the IP Monitor configuration screen.

Ping Settings

The second new feature allows configuration of any monitor to be normally down. This reverse mode of testing is useful when you want to be notified if a device comes on line.

Normally down

June 10, 2014 Version 8.33. Updates Reports
A new feature was added to the Ping and the TCP/IP Port monitor that converts the FQDN to its IP addresses and appends the IP address to the FQDN in all reports and displays. This makes it easier to keep track of devices especially if the IP addresses are assigned dynamically.
May 12, 2014 Version 8.31. Bug fixes
This is a minor bug fix release that corrects an issue with the Http Monitor timeout and a formatting issue with the details display.
Mar 19, 2014 Version 8.26. Updates Graphics
This version improves the graphs in both User Interface as well as the reports.
January 12, 2014 Version 8.25. Adds Bandwidth Monitoring
A new feature was added to monitor bandwidth on both the computer IsItUp is running on and remote computers. You can now monitor bytes sent per second, bytes received per second, and total bytes per second.